Grand Hotel Casino Review

Players registering with Grand Hotel Casino for the first time will get to enjoy a welcome bonus package as a reward for their efforts. On their initial deposit, players will get a match bonus that goes up to €1000. If this isn’t enough, the online casino has 50% and 30% match bonuses that both go up to €1500 for players’ 2^nd and 3^rd deposits respectively. Rounding out the welcome offer is a 20% match bonus that goes up to €1600 and is rewarded by the online casino to players on their fourth deposit. Other than these, the online casino also has regular and seasonal promotions that players might also want to check out once they’ve used up the welcome offer.

Other than using the Microgaming platform, another feature that Grand Hotel Casino has that’s similar to other Technology Services Trading Ltd brands is its VIP program. Once they’ve wagered on any of the online casino’s games, players automatically become a part of the Casino Rewards VIP program as New VIPs. As players continue to wager and collect VIP Points, they can then move up to other levels such as Bronze, Silver, and Gold. Once they’ve proven their loyalty, players can then expect the online casino to invite them to the Platinum and Diamond VIP levels. Players can then redeem the VIP Points they’ve earned for a bevy of rewards such as bonuses, free spins, trips to exciting destinations, and more (rewards are subject to change). More importantly, players can take the VIP Points they earn to other member casinos under the Casino Rewards VIP Program.

As with other online casino brands managed by Technology Services Trading Ltd., Grand Hotel Casino’s games library is exclusively powered by Microgaming. When it comes to video and jackpot slots, players are undoubtedly going to enjoy wagering on titles such as So Much Sushi, StarDust, Stash of the Titans, Silver Fang, Tomb Raider, Titans of the Sun - Theia, Zombie Hoard, What A Hoot, The Phantom of the Opera, Mega Moolah, Cash Splash, and Treasure Nile among others. For players who enjoy table and video poker games, the online casino has American Roulette, American Roulette Gold, Euro Roulette, European Blackjack, Vegas Strip Blackjack, Roulette, European Blackjack Gold, Sapphire Roulette, Vegas Downtown Blackjack Gold, Roulette, Jacks or Better, All Aces, Aces and Faces, Bonus Deuces Wild, and Atlantic City Blackjack Gold. While the online casino might not have a live dealer section, it does offer variety/scratch games such as Cricket Star Scratch, Immortal Romance Scratch, Thunderstruck II Scratch, Poke the Guy, Queen of the Crystal Rays, and Lucky Leprechaun Scratch.

Grand Hotel Casino offers a number of support options/channels that players can contact once they come across issues/concerns related to the online casino. Players who want immediate assistance can opt to get in touch using the online casino’s 24/7 Live Chat. In case this might not be available, players can also send the details of their queries/concerns to support@crhelpdesk.com. Players should note though that the online casino’s email support center will typically reply within 24-28 hours from when they sent their queries. The online casino offers an FAQ section that players can use as reference if they’re still not ready to get in touch via Live Chat or email.

Though it’s been around since 2001, Grand Hotel Casino still is able to offer a holistic and rewarding casino gaming experience that a lot of newer brands fail to deliver. Players get to enjoy a generous welcome bonus package as well as a VIP Program that helps them get more out of their deposits and wagers. When it comes to its casino games, the online casino is able to provide players exciting and quality titles from Microgaming’s constantly growing portfolio. Not sure if the online casino has what you’re looking for? Register with Grand Hotel Casino now and let the online casino answer this question with its offerings and services.

There are a number of payment options that players can choose from for their transactions with Grand Hotel Casino. As with the majority of online casinos these days, players should have no problems using their Visa, Visa Electron, and MasterCard debit/credit cards for their transactions. Players who might not be too keen on using these can opt for alternative e-payment solutions such as Interac Online, Interac e-Transfer, PaysafeCard, Neteller, Instant Banking, Ilixium, and Skrill. The online casino is also quite serious when it comes to securing its players’ transactions and financial information through its use of SSL encryption technology. Players are also subjected to a thorough customer check as an added layer of security (especially against fraud).