What is your name?
Michal Cassar
Which casino do you work for?
How long have you been working as a livechat agent?
1 year
Where do you live?
Malta
What do you like to eat?
Italian and Mediterranean food
What are your hobbies?
Online Casino :)
Do you like to gamble?
Yes
What music do you listen to?
Hip-Hop, RnB
What do you enjoy the most about your job?
The variation. I deal with alot of different cases every day
What do you enjoy the least of your job?
Looking at a screen for hours
Have you encountered any celebrities and famous people at the casino?
Not yet, hopefully soon!
You deserve a raise because?
I am excellent at what I do
Do people just go onto live chat just to chat about their personal stuff?
A very small percentage do, but I like it, it gives it a personal touch
Share a story of a player from hell
I better not, he knows who I am :)
Do you make friends with the people you chat with?
Some yes
What is your most memorable moment at work?
The time I go for a break
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